Please understand that we try our best to provide timely service. Orders ship promptly within 2-5 business days of receiving payment, unless an item is on back order or due to high sales volume.Įxpress orders, such as UPS Next Day Air or UPS 2nd Day Air, will ship the next business day unless placed before 9 am CST. If the shipping seems obnoxiously high, please contact us with your order details and shipping address for a more accurate quote. Our shipping is calculated by weight, dimensions of package, and location however, sometimes the website makes a mistake, or we can fit it into a smaller size box than estimated. We offer calculated shipping options worldwide. Important: it is the customers responsibility to ensure the correct shipping address is provided to ensure timely and appropriate delivery. We are not responsible for lost or returned packages due to incorrect address.

Please make sure your address is correct. If you want the order reshipped-we can bill you separately for shipping. We ship to the address that you have entered when you placed your order.

If a package is returned to Sallie Tomato due to insufficient address we will refund you the purchase price of the items, but Sallie Tomato will not refund shipping charges. We are not responsible for misdelivered packages. If a package is marked as delivered and is not received please contact your local post office or UPS to locate the package. AT CHECKOUT BE SURE TO CHOOSE THE APPROPRIATE CARRIER, AS WE ARE UNABLE TO RESEND ORDERS DUE TO DELAYS IN SHIPPING, UNLESS A NEW SEPARATE ORDER IS PLACED. **NOTE- SINCE COVID, USPS OCCASIONALLY RUNS INTO DELAYS. We look forward to these changes making us more efficient as we continue to grow and offer you a better shopping experience! South Georgia & South Sandwich Islands (GBP £)

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